AI Phone Assistant

A call comes in. The next step takes shape.

Answer the call, understand the request and prepare the follow-up. English and Spanish phone support, configured for your business.

CARRAS AI PhoneInteractive demo · fictional data
Call viewAlex Morgan
Estimate

Repair estimate

Sample conversation
Alex Morgan

Hi, I need a door repaired this week.

CARRAS AI

I can take the request for the team. Which city are you in, and what needs repairing?

Alex Morgan

Williston. The garage door isn't closing properly.

From conversation to the next stepExplore all three examples ↗

Answering is just the beginning.

What matters is what happens next: a question answered, a request with context, or a conversation that reaches the right person.

Natural conversations

Your customer chooses how to start.

The assistant can detect the caller's language and converse in English or Spanish. We configure your business vocabulary, questions and answers.

Bilingual conversation
Caller

Hi, can I request a visit for this week?

CARRAS AI

Of course. I can take the request. Which service do you need, and what's the best number to reach you?

Illustrative example. The appointment needs confirmation.
Business information · example
ServicesRepairs and maintenance
Service areaWilliston, ND
Common questionsHow to request an estimate
Do you serve my area?

I can check. Which city are you calling from?

The right information, ready when someone asks.

Services, coverage areas and common questions. Responses start with the information you approve.

Information to act on

The call ends. The context stays.

Name, reason, location and next action. Receive organized information so your team can continue without starting over.

Conversation excerpt

“I'm Alex. The garage door isn't closing properly. I'm in Williston and would like someone to check it this week.”

AM Alex Morgan
Example request↗
Request prepared

Garage door inspection

Contact
Alex Morgan
Location
Williston
Requested timing
This week
Next step

Call back to assess the work

The details you need

Collect the information needed to handle each request.

Agreed delivery

The summary reaches your team through the agreed channel.

Connections in stages

CRM, calendars and automations based on compatibility and scope.

Your rules shape the call

Know when to answer. And when to hand off.

Define which situations need a person. During business hours, the assistant can transfer. After hours, it can collect the details and a message.

Call rules · example
The caller asks to speak to someone
Transfer to the team
Take a message

The request is routed with the reason for calling.

00:0012:0024:00

Team hoursAutomated intake

The day ends. Intake can keep going.

After-hours or 24/7 answering, with call capacity sized for your business. Transfers follow your team's availability.

Illustrative schedule

CARRAS · AI Phone

Let's make a call. With your business's questions.

We review your common inquiries, define the flow and show how the calls would be handled.

Interfaces are visual demonstrations with fictional data. Delivery, integrations and capacity are agreed for each implementation. Appointment requests need confirmation; they are not automatic bookings.

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